心配無用の配達
心配無用の配達
ピックアップの利用可能状況を読み込めませんでした
配送遅延、紛失、損傷、盗難に対する全額返金保護を受けられます。
- 紛失:国内の荷物が発送から30日以内に配達されない場合(国際荷物は60日)、購入金額全額を請求できます。
- 到着遅延:国内の荷物が10日以内に配達されない場合(国際荷物は30日)、5ドルを請求できます。
- 損傷: 輸送中に荷物が損傷した場合、購入金額の全額まで請求できます。
- 盗難(ポーチ海賊行為):配送業者の「配達済み」更新から7日以内に荷物が盗まれた場合、購入金額全額を請求できます。
注意: Worry-Free DeliveryはSeelがParcel Panelと提携して提供する配送保護サービスであり、 個別に購入すべきではありません。。
WHY MADE BY FREY
WHY MADE BY FREY
Frey makes each piece the way she’d want it for herself. She chooses fabrics and details carefully, tests them, and refines designs based on real feedback.
Every item is handmade in small batches by Frey and a few women artisans — most of them moms — who sew with patience, care, and attention to the little things that make each piece feel alive.
These are small treasures meant to be used, carried, and loved every day. They show what thoughtful, handwork can bring to everyday life — warmth, personality, and a touch of joy.
HELP & SUPPORT
HELP & SUPPORT
Have any questions? Feel free to email shop@madebyfrey.com — happy to help!
PACKAGING
PACKAGING
For fragile items, we use sturdy shipping boxes to prevent damage. For other products, bright yellow bubble mailers are used to help reduce the risk of loss during transit. Even small boxes are often placed inside an extra yellow bubble mailer to further lower the chance of them getting lost.
Packaging is always being refined — the goal is to protect items without overpacking, keeping them safe while minimizing loss.
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