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I think you'll find something a little different here — even if you can't quite put your finger on it at first. That's because a lot of the care goes into the parts you don't immediately see.

Many of my fabrics require cutting each panel one by one to make sure the prints and patterns line up just right. You won't find generic templates or factory patterns here — even the simplest pouch uses the best zippers and carefully chosen materials that elevate the whole piece.

I select fabrics and hardware with a lot of intention. Most materials are premium — YKK zippers, designer prints, and hand-woven textiles that are beautiful but expensive. If it adds quality and feeling, I choose it.

Each item is handmade in small batches by me and a small group of women artisans — many of them moms — who sew with patience and care. We test, adjust, and refine designs based on real feedback, paying attention to the little things that make a piece feel warm, personal, and alive.

These are small treasures meant to be used and loved every day — pieces that bring quiet joy and thoughtful craftsmanship into daily life.

Honestly, I wouldn't.

I rarely run big holiday sales or deep discounts. Handmade work and good materials already cost a lot, so I price my pieces as fairly as I can all year round.

I also work with many limited fabrics. Once I use up a fabric, I may never be able to find it again, which means some designs won't be restocked.

If you've found something you love, I'd recommend getting it while it's’s still available.

Total delivery time = processing time + shipping time

Processing Time

· Standard handmade items:
Usually ship within 0–3 business days.
During high demand, processing may take 5–8 business days.

· Heavy handmade items (intensive handcraft):
If in stock, they will also ship within 0–3 business days.
When order volume is high and additional production is needed, please allow 7–10 business days for processing.

· Special cases:
In rare situations such as fabric shortage or technical adjustments, we will notify you by email immediately.

Shipping Time

· Standard: 7-15 business days

· Express: 5-8 business days

Note: Excludes customs, weekends, holidays & unforeseen delays

世界中に配送 | 99ドル以上で送料無料

標準配送: $6.99/注文 | 7〜15営業日

エクスプレス配送 : $9.99/注文 | 5〜8営業日

詳細はこちら。

返品

Made by Frey の製品で未使用の状態であれば、30日以内の返品を承っております。ファイナルセール品は対象外です。

詳細はこちら。

Yes — as long as your order hasn't shipped.

If you need to change your shipping address, update your order, or cancel it, please email me as soon as possible at shop@madebyfrey.com. I'll do my best to help before your order is dispatched.

Once an order has been shipped, I'm unfortunately unable to accept cancellations, changes, or refunds. This includes changes to the shipping address, order contents, or shipping method.

Custom orders are currently closed. I'd love to offer this again in the future, but for now I need to focus on what's already in the shop. If you have a question about a specific product, feel free to email shop@madebyfrey.com

Every photo on my website is of the real product—I don't use AI-generated images or heavily edited renders.

I always try to photograph each piece as accurately as possible, though lighting and different screens may cause slight differences in color.

Not every handmade item varies in the same way. Pieces made primarily by machine sewing—such as fabric pouches and bags—will look very close to the photos.

However, items with hand-stitched details, such as embroidered faces or expressions, are never completely identical. We carefully sew each one by hand, so while the overall look stays true to the design, every piece has its own subtle personality.

Yes. Just leave a note at checkout if your order is a gift.

I'm always happy to include a handwritten message at no extra charge. Simply add your note at checkout, and I'll make sure it's tucked into the package with care.

Haha — of course I love them. But it's more than that: cats remind me to stay true to myself, to rest when needed, and to move with quiet confidence. I also love other animals, but making cat pouches and charms captivates me — I want to be the best at it in the world.

The shop has grown, and so has the team. I'm still hands-on with every step — design, fabric selection, and quality control — and I work with a small, dedicated team: two sewists, three hand-stitchers, and one crocheter/knitter — and growing.

Yes! Since all sales are final, I want you to feel completely confident before your order is on its way. Just leave a note at checkout or email shop@madebyfrey.com and I'll send you photos or a short video of your item before it ships.