Contact Us

E-mail: shop@madebyfrey.com or click on the chat bot icon on the bottom right corner of your screen to begin a conversation.

Our team is available from Monday-Friday. This email is for customers only.  We answer e-mails in the order we receive them during business hours, typically within 24-48 hours. Kindly note, multiple e-mails within a 24 hour period will automatically flag your email as spam and we do not frequently check our spam folders. For e-mail inquiries about orders, returns, and store credit, please provide your Order Number, First and Last Name on your account, and the e-mail address associated with your account.

Address

US: 30 N Gould St Ste R Sheridan, WY

CN: Room 702, Building 8, Xiyue Yuan, Zhongbei Town, Xiqing District, Tianjin

+1 800-524-3880

mo – fri: 09:00 – 17:00